Return & Refund Policy – Fitsu Clothing
Thank you for shopping with Fitsu Clothing. Please read our policy carefully before making a purchase.
No Refund Policy
We do not offer refunds on any products once the order is placed and delivered.
Exchange Policy
We offer exchanges only under the following conditions:
The product is damaged or defective
The wrong product has been delivered
Size issues (subject to availability)
Exchange Request Timeline
Customers must raise an exchange request within 48 hours of delivery.
Exchange Conditions
The product must be unused, unwashed, and in its original condition
All tags and packaging must be intact
Proof of purchase is required
How to Request an Exchange
To request an exchange, please contact us with:
Order details
Clear photos/videos of the product
Reason for exchange
Contact Details:
Email: stylefitsu@gmail.com
Phone/WhatsApp: 9994330474
Exchange Approval
Once your request is reviewed and approved, we will guide you through the exchange process.
Shipping for Exchanges
Customers may be required to bear shipping charges for exchanges
In case of damaged or incorrect items, we will cover the shipping cost
Non-Returnable Items
Products purchased on sale or discount
Used, washed, or damaged items (not due to our error)
Cancellation Policy
Orders can only be cancelled before they are shipped. Once shipped, cancellation is not possible.
Important Note
By placing an order with Fitsu Clothing, you agree to our No Refund Policy and exchange terms.
Thank you for your understanding and support.
